RACI Process

  • RACI is a simple tool that can be used to identify roles and responsibilities during a change process.
  • The technique is supported by a RACI chart which helps to discuss, agree and communicate the roles, responsibilities and accountabilities.
2:1
The person who is responsible for getting the job done.
2:1
The person who is ultimately accountable for the change. They own it.
2:1
Must always be consulted before a decision or action is taken.
2:1
Must always be informed after decision or action is taken.
PM User Sponsor Head of Faculty / School
Activity 1 R C A I
Activity 2 I R A C
Decision 1 C C A R
Activity 3 R A C I

Click the DOWNLOAD button to access the RACI Chart template.

DOWNLOAD

 

Hints & Tips

  • Identify all the activities and decisions involved in delivering the change and list them on the left-hand side of the chart in completion order.
  • Identify the key stakeholder roles and list them along the top of the chart.
  • Complete the cells of the chart identifying who has the responsibility, the accountability and who will be consulted and informed for each task.
  • Ensure every task has a role responsible and a role accountable for it. No tasks should have more than one role accountable.
  • Share, discuss and agree on the RACI Chart with your stakeholders before your initiative starts.
  • It is useful for understanding roles and responsibilities for activity in operation too.