Principles for Delivering Change


  • The University has reached a point where there are a number of cross-institutional strategic initiatives being mobilised, representing significant investment.
  • Given the scale of change, there is a need for all initiatives to contribute to delivering the future state whilst avoiding inconsistencies and duplication.
  • To achieve this, a set of principles have been developed to ensure alignment in the design, delivery and operation of change activity.
  • Building on current good practice, these principles have been developed with input from key senior stakeholders involved in delivering change.
  • Opportunity to align and tie in with other initiatives e.g. Framework for Organisational Development (pilot), Process framework and Workforce Change framework (HR), plus the onset of collaborative work to develop the new vision and strategy for 2020-2025.
  • The principles were devised, developed and finalised through a collaborative process, which involved testing and gathering feedback from target audience groups. As a result, the final set is more concise and in more accessible language.


When to use the Principles

  • For change activity from strategic initiatives through to small scale change
  • In designing solutions (Business Analysts, Solution Architects)
  • In delivering solutions (Programme/Project Managers and project teams)
  • To be integrated into University practices (as appropriate)
  • To underpin processes and ways of working relating to the delivery of change (Process owners, managers)
  • To help make decisions along the journey with regards to general direction of travel (e.g. at project gateways)


Why / Benefits

  • Designing solutions within these principles will benefit the University as a whole
  • The greatest benefit comes from all initiatives aligning to them
  • Alignment to post-2020 vision and strategy development work (although principles can be applied to current/new change initiatives from November 2018)
  • Supporting those managing change to:
    • Achieve a consistent approach to delivering change
    • Enable delivery to time, cost and quality
    • Ensure all solutions are efficient, interoperable and sustainable
    • Make decisions in line with target future state
    • Reduce friction, challenge or re-work, by prompting early alignment


Call to Action – Summary

  • Use the principles to ensure the right considerations are taken into account
  • Use to inform key decisions within your initiative
  • Use to align your change with University strategy
  • You may also benefit from the Delivering Results toolkit

Click the DOWNLOAD button to access the Principles for Delivering Change List.



Click the DOWNLOAD button to access the Principles for Delivering Change Poster.



Click the DOWNLOAD button to access the Principles for Delivering Change Communications Pack.