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Task Analysis [Level 3]

Task analysis concerns itself with the individual steps involved in conducting a specific task within the Process Model.

Task Verb/Noun (from the Process Model)
Responsibility (actor) The Actor responsible for the task
Trigger The trigger event of the task
Input What are the inputs to the task?
Output The Output(s) of the task
Steps Decisions/Rules
1) Description of step action
2) Description of step action Rules, choices and policy constraints are also documented against the appropriate task step
3) Description of step action
4) Description of step action
5) Description of step action
6) Description of step action
7) Description of step action
‘n’) Description of step action
Task Time The time it takes to perform the task.

 

By definition, a task can only be done by one person, in one place, at one time.

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Hints & Tips

  • It may be helpful to think of the Task Analysis as a set of instructions (similar to what you may find in a recipe book or a user manual) of how to perform the task.
  • A task template may need to be completed for each task documented on the process model.
  • Complicated tasks can be modelled if required.
  • Other tools such as decision trees may also be used, particularly for quality control or “selection” tasks.