Task Analysis [Level 3]
Task analysis concerns itself with the individual steps involved in conducting a specific task within the Process Model.
Task | Verb/Noun (from the Process Model) | |
Responsibility (actor) | The Actor responsible for the task | |
Trigger | The trigger event of the task | |
Input | What are the inputs to the task? | |
Output | The Output(s) of the task | |
Steps | Decisions/Rules | |
1) Description of step action | ||
2) Description of step action | Rules, choices and policy constraints are also documented against the appropriate task step | |
3) Description of step action | ||
4) Description of step action | ||
5) Description of step action | ||
6) Description of step action | ||
7) Description of step action | ||
‘n’) Description of step action | ||
Task Time | The time it takes to perform the task. |
By definition, a task can only be done by one person, in one place, at one time.
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Hints & Tips
- It may be helpful to think of the Task Analysis as a set of instructions (similar to what you may find in a recipe book or a user manual) of how to perform the task.
- A task template may need to be completed for each task documented on the process model.
- Complicated tasks can be modelled if required.
- Other tools such as decision trees may also be used, particularly for quality control or “selection” tasks.