Understanding the Future

Understanding the future consists of reviewing the Current Operating Model (the as-is state) and creating the Target Operating Model (Blueprint). A Blueprint is an envisioned state of how things will work or operate in the future.

The tools below are based on concepts from ‘Managing Successful Programmes’ and can all be located within the same Delivering Results template.

Target Operating Model

The Target Operating Model (TOM) allows you to communicate in more detail the vision of the initiative and is an important engagement tool underpinning the values of a mobilised team for co-creation and aligned leadership. 

A TOM is a high level model representation of the future organisation / initiative showing the considerations of what may be needed to run the future state including working practices, processes, information required and supporting technology. It describes the end state in a relatable and accessible way. This tool is useful when delivering programmes of work. 

The TOM is the ‘to be’ state and the current state is the ‘as is’ – comparing the two states help to shape the initiative plan.

 

Click the DOWNLOAD button to access the combined TOM, POTI and Capability Map template.

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POTI

The POTI model is a way to frame thinking in terms of change to achieve the future state.

These four areas will inform the Target Operating Model (TOM) and can define the as is and future state the initiative is looking to achieve. 

It is suggested that initial discussions are held about identifying potential POTI owners. These owners should be accountable for their own POTI category and should act as sponsors all the way through the lifecycle.

The template for the POTI can be found within the TOM document and can be used to set out high level the scope of what must be included and integrated in an effected TOM. The POTI helps anchor descriptions of the future state in categories which can be readily identified.

Click the DOWNLOAD button to access the POTI Model (Word) template.

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Capability Map

The Capability Map can be used to show how the outputs expected to be delivered through the initiative will result in a new capability being achieved. Each row represents a different stage of the initiative, capturing existing and new capabilities through an iterative process, showing how new capabilities build on what has already been delivered.

Click the DOWNLOAD button to access the Capability Map (Visio) template.

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Hints & Tips

  • If the vision is clear, it enables effective communications with stakeholders.
  • It is important to look at future state with key stakeholders. Consider how things work now and what changes are needed in each of these elements.
  • The POTI model also within the Delivering Results website templates can be used to set out high level the scope of what must be included and integrated in an effected TOM. The POTI helps anchor descriptions of the future state in categories which can be readily identified.
  • As initiatives develop over time, intermediate TOM’s can be produced to identify stages of change.
  • The three templates can be used as more detail is understood, starting with a high level, then defining as-is to future state, and finally mapping the capabilities the initiative will deliver. 
  • It is often useful to consider more than one design of the future operational state to examine different approaches and a different mix of time, cost, risks and benefits. 
  • Consider how the changes needed impact on requirements.
  • Ensure the thinking is undertaken before delivery activity starts.